Quality training and consultancy help Lebanese laboratories widen their horizons

The challenge: Private laboratories in the Lebanon need quality accreditation to enable them to compete effectively within the European market, but the state lacks a history of quality certification.


The solution: We were invited to run a five-day training mission to provide an awareness of the requirements of ISO 17025 for nine testing and calibrating laboratories as part of an ongoing EU-funded project. The positive feedback from the delegates in Beirut meant we were invited back to run the same training course again to make it available to other delegates, as well as a new training mission on how to carry out internal audits. We have now begun providing QMS consultancy for 4 of the private laboratories, assessing their progress and helping them develop their project and action plans so they reach the standard. We have also been invited to provide QMS consultancy and training for the not-for-profit Institut de Recherche Industrielle on ISO standards 17020 and 17021.


The benefits: All delegates acquired a good understanding of the requirements of the standard and have started implementation projects towards achieving ISO 17025, a business essential if they are going to compete effectively within a wider market. Our on-going support through QMS consultancy is enabling them to implement effective procedures and documentation, raising standards and consistency across their operations.


Services supplied:


  • Quality training
  • Internal auditing training
  • QMS consultancy: ISO 17025, 17020 and 17021

I have gotten to know Ian, as an expert in Quality Management, while he was providing a number of training sessions in Quality Management and ISO 17025 accreditation for the team of Oil Installations Laboratories in Lebanon.
Ian is an excellent trainer. He has professional credentials and credibility of the trainer. His excellent command of the subject of quality management and ISO 17025, his clear way of conveying the message, in a simplified but interesting way, and his great communication skills has made the training an enjoyable experience for the whole team.
Ian has a pleasant personality to top it all and a great deal of knowledge on many other subjects.
I highly recommend the work of Ian, both as a trainer and a consultant…

Dima Haydar, Director at Tripoli and Zahrani Oil Installations
June 2014

Ian is an extremely effective communicator with a keen understanding of the quality systems and specially ISO 17025.
I had the pleasure to attend many trainings that he delivered and I appreciate fis outstanding presentation skills. Each of his presentations demonstrates his depth of understanding, his clarity and his teaching skills along with an entertaining charisma…

Gloria Hanna, Quality and New Product Development Manager Zahle Chamber of Commerce
May 2014